Account access
Reset your password
Get back into your Axis Meter account. Watch the short video or follow the written steps to reset your password using an email code.
At your own pace
Written instructions
Keep this guide open as you follow along in your account.
Enter your account email
Open My Account, enter the email address you use for your Axis Meter account, and select Continue.
Select Forgot password?
On the password screen, select Forgot password?, then select Reset your password to receive an email code.
Check your email and enter the code
Find the six-digit code in your inbox and enter it on the sign-in page. Check your junk or spam folder if the email has not arrived.
Choose your new password
Enter a strong new password, then enter it again in Confirm password. Follow the password requirements shown on the screen.
Select Reset Password
Keep Sign out of all other devices selected if you want to end your other sessions. Select Reset Password to save your new password and sign in.
Still having trouble?
If your code has expired, select Resend and use the newest code. If you no longer have access to your account email, contact info@axismeter.com or call 226-702-5500.